Platform Features

Everything you need to automate customer service

Connect your messaging channels, create automated flows, and deliver exceptional customer experiences without complex integrations.

Supported Channels

Connect with your customers on the platforms they already use.

WhatsApp WhatsAppInstagram InstagramTelegram Telegram

Key Features

01
Omnichannel Inbox

View and respond to messages from WhatsApp, Instagram, and Telegram in a single unified inbox.

  • Unified conversation history per customer
  • Smart notifications and alerts
  • Team collaboration tools
02
Visual Automation

Create customer journeys with a no-code visual flow builder. No programming required.

  • Drag-and-drop flow builder
  • Conditional logic and branching
  • Scheduled messages and reminders
03
AI-Powered Responses

Let AI handle routine questions while you focus on what matters most.

  • Natural language understanding
  • Automatic handover to human agents
  • Continuous learning from interactions
04
Actionable Insights

Track performance metrics and make data-driven decisions to improve customer service.

  • Response time analytics
  • Conversion tracking
  • Customer satisfaction scores
05
Enterprise Security

Your data is protected with enterprise-grade security and compliance measures.

  • End-to-end encryption
  • LGPD and GDPR compliant
  • Regular security audits
06
Official API Integrations

Connect directly to Meta and Telegram official APIs for reliable messaging.

  • WhatsApp Business Platform
  • Instagram Messaging API
  • Telegram Bot API

Use Cases

See how businesses like yours are using Fab Automations to grow.

🏪

Retail & E-commerce

Automate order inquiries, shipping updates, and product recommendations.

💇

Service Providers

Schedule appointments, send reminders, and manage bookings automatically.

🍕

Restaurants & Delivery

Take orders, confirm deliveries, and handle customer feedback seamlessly.

🏥

Healthcare

Schedule consultations, send appointment reminders, and answer common questions.

Supported Channels

Connect with your customers on the platforms they already use.

WhatsApp WhatsApp
Instagram Instagram
Telegram Telegram
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